Chief Constable signs new agreement with Missing People Charity

Surrey Police Chief Constable Lynne Owens signed a new partnership agreement with the UK charity Missing People today (Friday 9 November) at Surrey Police Headquarters in Guildford.

The partnership agreement is set to provide valuable support to missing person investigations and the Charity will be able to support Surrey Police officers with the following range of services.

TextSafe – a text messaging service that will send the missing person information about Missing People’s services and invite them to get in touch. The idea is that as the message is sent from a neutral charity rather than the police, people reported as missing may be more willing to make contact or seek help.

Case Publicity – Missing People has a network of poster and media partners nationwide and will use these to publicise missing persons on a case by case basis

Reported Sightings – Missing People has a 24-hour confidential sightings helpline and will pass on reports of sightings to Surrey Police when requested.

All these services, which are free for Surrey Police officers to use, will be considered on a case by case basis.

Detective Inspector Martin Stables from the Surrey Police Missing Person Unit said: “We already use the Charity’s services during some missing person investigations but this new partnership agreement will provide a framework of co-operation and communication between both parties. By working effectively together we aim to see real benefits such as the immediate safety of people who go missing, locating missing people quicker and minimising the distress to the families left behind.”

Missing People Projects and Partnerships Manager Karen Robinson, who acts as liaison between the charity Missing People and police forces, said: “We are thrilled that this partnership has been signed, allowing us to increase our support to missing people and their families in Surrey.

“We very much look forward to working closely with Surrey Police so that our integrated services and lifeline for missing people can further benefit anyone affected by the ‘missing’ issue.”

More about Missing People

Missing People is a UK charity which seeks to provide a lifeline for missing people of all ages, as well as their families that are left in limbo. This is done through their helplines, publicity and advocacy work, and by working with partners. For more information visit

Issued by Lorraine Kerswill

About Roger Nield MBE

Safety Director for the SMPL Organisation and supporting our Vulnerable Veterans Programme.
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