With a BIG thank you to the Surrey County Council Trading Standards officers for this and a Happy New Year to them all!
We are more than aware that for some residents this Christmas and New Year were blighted by high winds and flood water. Even our officers were not immune to the weather damage!
With this in mind some rogues are trying their luck knocking on doors offering repair work.
Our advice is not to take a chance on someone touting for work, instead get recommendations from friends and neighbours, get 3 quotes or better yet try out one of our recommended traders who are members of our Buy With Confidence scheme and rest assured that they are Trading Standards Approved!
If you pay or agree to pay over £35 for any services or goods that are sold to you during a visit to your home or your place of work, then:
- You have seven days to cancel the agreement. Any monies you have paid should then be returned to you.
- The caller must give you a written cancellation form setting out your rights when you agree the contract. If the caller does not provide you with this information he is committing a criminal offence and the agreement isn’t valid.
Good Advice: please share it with your neighbours, Neighbourhood Watch, friends and the carers of our vulnerable residents!