Teams from Surrey Fire and Rescue Service, Surrey Police, the Environment Agency, the military and local borough councils have been working together to respond to flooding relating to nine severe warnings in place from the Berkshire border to Walton-on-Thames.
With current forecasts predicting Thames levels will remain high for at least a week, emergency services, local councils and the military continue to help those most at risk, especially vulnerable people.
Three of the four rest centres set up earlier this week in Elmbridge, Runnymede and Spelthorne have now closed because they are no longer needed. The remaining rest centre set up to help residents affected by flooding is at Woodham & New Haw Centre, Amis Avenue, New Haw KT15 3ET (Runnymede).
To contact your local authority, call Elmbridge Council on 01932 247549, Spelthorne Council on 01784 451499, Runnymede Council on 01932 355700 and Surrey County Council on 03456 009 009.
The county council is continuing to check that the most vulnerable people are safe, and residents are being urged to check on any neighbours they think may need help.
The county council has provided thousands of extra sandbags to borough councils and the army for distribution, with around 700 tonnes of sand used so far to fill sandbags and another 500 tonnes on order. Contractors are continually monitoring stock levels in an effort to ensure there is enough to meet demand.
If you are in danger and have an emergency, dial 999. If you need non-emergency advice, contact your borough council’s helpline or the Environment Agency’s hotline.
Residents and motorists are being urged to remain vigilant and keep updated on flood alerts and weather warnings and to use caution when out and about.
In particular, motorists are urged not to drive into flood water. The water hides dips in the road, or the road may even have been washed away. The car may stall or the driver lose control.
Advice on what to do after flooding can be found on the Environment Agency and Public Health England websites. Residents whose insurance policies cover flooding should contact their insurers at the earliest possible opportunity.
Public Health England is advising people across the country that it is sensible to wash hands thoroughly with soap and water after coming into contact with floodwater, and seek GP advice or call the NHS helpline on 111 if they feel ill.
Residents can find out the latest on river flooding and the weather by visiting the Environment Agency and Met Office websites.
To contact the Environment Agency’s floodline, call 08459 881188. To report a power cut, contact UK Power Networks on 0800 783 8866 or SSE.
Water supply problems can be reported to Thames Water, Sutton and East Surrey, Affinity Water and Southern Water.
The county council has also been helping out with clearing roads and removing fallen trees and further updates, including road closures, can be found on the highways section of Surrey’s website.